The Travelers' Lounge reviews

21-26 of 26 the travelers' lounge reviews


100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
all the facilities where fine. Beer included but wine and spirits had to be paid for
Mr Kenyon
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
3 hours of comfort ,a shower,great food in top class comfort left us able to face the second half of a long haul in the austerity of cattle class.
Mr Shepherd
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44%
customer-rating
60% comfort
60% cleanliness
20% food/drinks
40% facilities
40% service
40% value
We only had an hour so it was a bit rushed but all I really wanted was a shower. when we arrived both showers were vacant but not ready for use. (They werent dirty but wet towels all over the place and had obviously been used by someone.) I requested a shower at the front desk but it took them half an hour to get a staff member in there to clean the bathroom. Not good!! And about the food. Most people in the lounge were anglo and I suspect most of them, like us didnt want chinese food for breakfast.Also there was nothing gluten free available.
Mrs Stivala
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55%
customer-rating
80% comfort
80% cleanliness
40% food/drinks
20% facilities
60% service
60% value
2 visits in HK over a month. Food and drinks fairly limited selection. No toilets in lounge area! Although close by, a serious omission. No one available to serve me alcoholic drink on first visit had to stand and wait. However, staff, on the whole, tried to be helpful and not an unpleasant experience.
Dr Jenkins
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90%
customer-rating
100% comfort
100% cleanliness
60% food/drinks
80% facilities
100% service
100% value
A time to relax, have something to eat and drink, use the internet facailites and have a shower before a long flight. Didn't even fell like we were in the airport for 2 minutes even though we were there for over 3!
Mrs Gordon
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94%
customer-rating
100% comfort
80% cleanliness
80% food/drinks
100% facilities
100% service
100% value
good service good food shower facilities excellent nothing was too much trouble
Mr Glimstead
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overall rating

77%
customer-rating
81% comfort
84% cleanliness
76% food/drinks
70% facilities
77% service
75% value
The Travelers' Lounge is 1 of 4 Hong Kong International Airport Lounges and has been rated 77% by 26 previous customers.

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