Aspire Lounge reviews

1-20 of 54 aspire lounge reviews


64%
customer-rating
80% comfort
60% cleanliness
60% food/drinks
60% facilities
60% service
60% value
Soup was not warm and food required replenishing which was not completed in a timely manner, disappointing.
Mr Readhead
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74%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
40% facilities
80% service
80% value
We found both the ladies & gents toilet wash basin taps were had tap heads missing
Mr Begg
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55%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
40% facilities
60% service
60% value
Nice experience however I didn't think the toilet facilities were very good broken tap and as far as I could see only 2 female toilets
65%
customer-rating
80% comfort
80% cleanliness
60% food/drinks
40% facilities
80% service
60% value
Enjoyable experience away from the hustle and bustle of the airport lounge. I could not see any windows and I think if you want to look outside you have to upgrade to a different part of the lounge
64%
customer-rating
80% comfort
80% cleanliness
40% food/drinks
60% facilities
60% service
60% value
However, there are no small cans of soft drinks available and the snack selection is very poor. i.e. no packets of crisps, no individual packets of biscuits - A bacon bun was available but this was barely warm. The old executive lounge was much better food and drink wise. However, I use this facility at least three times a year and I don't expect to see any changes to the food and drink!
Miss Allick
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80%
customer-rating
100% comfort
100% cleanliness
60% food/drinks
60% facilities
100% service
60% value
The room is very clean & tidy, great service & plenty of drinks to choose from. The food however you don't have much to choose from and there's not enough tv's for people to watch. You can upgrade but it's almost double the price they could do with just adding a little on to the lower end price and put pizza,pies on ect not sure if I would use it again unless there was more choice with the food but everything else was great as was being able to go shopping back upstairs in the duty free and being able to return to relax.
Mr Krager
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
It was lovely to get some snacks and drinks in the lounge before our flight and our family felt welcomed into the lounge by the staff. The breakfast sandwiches are very nice as well as the lovely scones with jam and cream! Overall the lounge was a brilliant experience for us all to relax before our flight and start our holiday early with a bit of extra luxury in the lounge
Mrs Robinson
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60%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
60% facilities
60% service
60% value
Not as nice as the old Cheviot lounge. No windows which I thought made for a dull atmosphere. The snacks and drinks seemed to be dotted around and you had to be served your drinks whereas before it was self service.
Mrs Fishwick
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54%
customer-rating
80% comfort
80% cleanliness
40% food/drinks
60% facilities
40% service
20% value
Not a patch on the old lounge! No view, not in a convenient location. Like being in a canteen, waiting to be served by sullen staff. Definitely not good value for the money. Always used the old lounge, will not be back to this one!
Mr Horsburgh
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54%
customer-rating
60% comfort
60% cleanliness
40% food/drinks
40% facilities
60% service
60% value
Comfortable but lacking in choice. Only one choice of bottled lager and none on draft. Not much snack choice either. Nuts, one type of crisp, crackers and cheese. There was however warm tomato soup which was very nice.
Miss Weatherill
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overall rating

76%
customer-rating
80% comfort
78% cleanliness
71% food/drinks
73% facilities
78% service
75% value
Aspire Lounge is 1 of 2 Newcastle Airport Lounges and has been rated 76% by 54 previous customers.

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