No1 Lounge, Gatwick

Gatwick Airport, North Terminal

Whether you're travelling on business or pleasure the No1 Lounge, Gatwick offers a haven of peace from Gatwick Airport. Treat yourself to the VIP lifestyle!

facilities

Snacks & drinks Alcoholic drinks Air conditioning Showers
Television Flight Monitors Conferencing Disabled access
Internet WiFi Phone Fax

location

No1 Lounge, Gatwick serves North Terminal. Airside - pass through Security Checks and follow signs for the 'Airport Lounges'. After passing through a set of glass double doors the lounge is located straight ahead.

important information

Complimentary Wi-Fi available upon request. International telephone calls and Champagne are subject to payment.

opening hours

  • Monday 04:00 - 22:00
  • Tuesday 04:00 - 22:00
  • Wednesday 04:00 - 22:00
  • Thursday 04:00 - 22:00
  • Friday 04:00 - 22:00
  • Saturday 04:00 - 22:00
  • Sunday 04:00 - 22:00
64%
customer-rating
100% comfort
60% cleanliness
20% food/drinks
60% facilities
100% service
40% value
The selection of drinks was very good. The area for quiet relaxation was very nice. The staff were friendly. The food area kept running low and had flies everywhere. The cooked breakfast was 2 mouthfuls. Tasty but unfortunately, my husband had to leave the lounge
Miss McDougall
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34%
customer-rating
20% comfort
40% cleanliness
40% food/drinks
60% facilities
20% service
20% value
Needs much improvement before we would consider booking again. Extremely hot as well, air conditioning faulty. Nowhere to sit for half an hour. Staff eventually realised they would have to open rear section to accommodate the queuing customers. Chairs stacked on table, staff did not bother to set up room we all had to do this. Understaffed in there defence. Hot food bland, we had the veggy curry, small portions. Very disappointing start to our holiday!!
Mr Burridge
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84%
customer-rating
100% comfort
100% cleanliness
60% food/drinks
80% facilities
80% service
80% value
A comfortable oasis from the chaos of Gatwick. Helpful staff, reasonable selection of food and drinks.overall, good value.
Mr Latimer
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Have a great start to your holiday and book the No. 1. You'r worth it.
Evelyn Tanner
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90%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
80% service
80% value
The lounge was comfy and clean. Food portions are small and could have been a bit hotter, but there was soup and biscuits and cakes which was v.good. Would definitely use again.
Mrs Palmer
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26%
customer-rating
20% comfort
20% cleanliness
40% food/drinks
20% facilities
40% service
20% value
We booked this lounge solely on the expectation of being able to shower prior to 24 hours of flight ahead of us, only to be told (abruptly) that the spa closed at 6 pm and couldn't be used. Finally, after my strong complaint, a staff member opened the spa and directed me to a darkened, dirty, shower room. There was one clean towel. Apart from the poor experience there, the west facing windows drew in an inordinate amount of heat and lack of air conditioning in the lounge made it most unpleasant. All in all, nowhere near GBP50 value for two of us. Never again!
Mr Preston
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34%
customer-rating
20% comfort
20% cleanliness
20% food/drinks
60% facilities
60% service
20% value
Hot food good but cold buffet exceptionally poor choice there was no bread or rolls to go with the soup. Except for tomatoes all the salad dishes included cheese. Toilets were filthy and smelly. The lounge was overcrowded, seating uncomfortable overall the the lounge was in effect no better than the public airport facilities. Would not recommend or use again.
Mr Lewis
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64%
customer-rating
80% comfort
40% cleanliness
60% food/drinks
60% facilities
80% service
60% value
There needs to be regular clean up of dishes as customers are constantly coming and going leaving their dishes and trash behind.
Mr Dewar
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96%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
100% facilities
100% service
100% value
Staff were polite and helpful when asked,but not direction or summryof facilities on entry. This would have been very helpful as we had not used this lounge before.
Mr Brown
report review
54%
customer-rating
60% comfort
40% cleanliness
40% food/drinks
60% facilities
60% service
60% value
As this was my first experience of this business lounge I was only able to compare it with other lounges that I have used such as BA. The lounge was nice and bright but not as clean as it could have been with food on the floor and tables that had not been wiped down in quite a while. When ordering food I was surprised to receive 6 chips and 1 small piece of fish which could only be described as smaller than a fish finger. I suppose only paying £22.50 I should not complain to much but compared to others that I have been in this would be at the bottom of the list.
Mr Rodgers
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overall rating

82%
customer-rating
84% comfort
83% cleanliness
76% food/drinks
85% facilities
83% service
81% value
No1 Lounge, Gatwick is 1 of 6 Gatwick Airport Lounges and has been rated 82% by 47 previous customers.

*Price based on adult lounge pass for No1 Lounge, Gatwick as at January 17, 2016