Britannia Hotel reviews

21-40 of 40 britannia hotel newcastle airport reviews


86%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
60% dining
100% parking
100% car park
Easy, convenient stop-over for unsocial flight times which includes free parking.
Mr Freeman
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98%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
80% transfers
100% parking
100% car park
The hotel is situated in an ideal position, the service is spot on and facilities are excellent.
Mrs Brooke-Hudson
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% parking
100% car park
Relaxed and friendly atmosphere providing great start to our holiday. Staff were very efficient and the offer of reduced price breakfast was an added bonus. room was spotless and just what we required. Car park was adequate for the duration of the stay. Would certainly recommend and use again.
Mrs Smith
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94%
customer-rating
80% rooms
80% cleanliness
100% value
100% service
100% dining
100% parking
100% car park
From the moment we entered reception,we were greeted by warm and friendly staff,who indicated that nothing was too much trouble for them. If we needed anything,all we had to do was ask. True to their word,nothing seemed to be a trouble or bother for them. The restaurant and bar facilities were extremely good,as was food.The rooms were a bit on the small side, but clean and well equipped. At all times,staff were courtious and polite. Over all an extremely pleasant stay. Steve and Lesley Edmondson, Ulverston, Cumbria.
Mr Edmondson
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76%
customer-rating
80% rooms
80% cleanliness
60% value
80% service
80% parking
80% car park
chill out way to start holiday no worries about traffic on the day of travel got up and walked to airport
Mr Davies
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% parking
80% car park
The proximity to the airport, and the fact that I could leave my car in their car park for the duration of my holiday, were definitely deciding factors in choosing the Britannia Hotel. The reception staff were helpful with good customer service qualities.
Mrs Milligan
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84%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
100% parking
Our overnight stay at the hotel before flying out of Newcastle Airport was very relaxing. We were disappointed at first that the free transfer mini bus was no longer available, but it was just a 4 minute walk over the road to the Airport. We would definitely use this facility of an overnight stay and parking on any future holidays.
Mrs Wood
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68%
customer-rating
20% rooms
80% cleanliness
80% value
80% service
80% dining
We required to change rooms a the bed valance was soiled with blood (fresh - not an old stain). Even with the new room the 'white' bedlinen was 'grey' and while I am sure it was clean it gives the impression that it's not
Mrs Walker
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60%
customer-rating
40% rooms
60% cleanliness
60% value
80% service
Did not get a double non smoking room as requested. Was offered a double smoking room which smelt of smoke , carpet was stained and divan trim was dirty. Eventually we got a non smoking twin room which was OK. Although our stay was only for 1 night we expected better.
Mr Martin
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% dining
80% transfers
80% parking
80% car park
Took the hassle and worry out of using the A1 during the peak period in the morning. Arrived late afternoon, nice room, tea making facilities, good nights sleep, early call, nice breakfast. 5 minutes to check in. Couldn't have been easier. Will use again & again.
Mr Randerson
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
100% parking
100% car park
The staff at this hotel are always friendly and welcoming. After a good night's sleep the driver took us across to the airport as soon as we arrived in reception. Excellent service.
Mrs Dodds
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74%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
60% dining
80% parking
60% car park
slightly better signage to the hotel would have been beneficial,but having been once it's easy!We just walked across from the hotel to the terminal, which was very convenient.
Mrs Briggs
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69%
customer-rating
60% rooms
80% cleanliness
40% value
100% service
20% transfers
100% parking
80% car park
we have used this hotel several times in the past and had no problems. we arrived to find the three bedded room we had booked had only 2.The next morning we needed to leave on the 0600 service they provideto the airport in the past was a minibus. It had not been organised for the number of guests needing to be transported to the airport and one taxi was taking 3 people at a time which resulted in my family not arriving there until 0645 which should be a 2 minute journey. very disappointed.
Mrs YOUNG
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77%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
80% transfers
60% parking
80% car park
Outside is misleading (a bit shabby) but is ok when you go into hotel. Would def.return - it's clean and good value for money.
Mr Brown
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50%
customer-rating
40% rooms
60% cleanliness
60% value
60% service
40% dining
80% transfers
40% parking
20% car park
Stayed here on 20/07/07 for one night before early morning flight to Menorca. The room we had was small; the heating in the room was unbearable due to a steam pipe running through from one side of the room to the next room. They supplied a fan but did not help even with the window open all night got no sleep at all, double bed smallest I have ever seen, the car park is a joke no security cars parked anywhere there is space up on the grass bank. We would not stay here ever again.
Mr Ferrie
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83%
customer-rating
80% rooms
60% cleanliness
80% value
80% service
100% transfers
100% parking
80% car park
Ideally situated, functional hotel with on-site parking and efficient transfer system.
Mrs Madden
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78%
customer-rating
80% rooms
80% cleanliness
80% value
100% service
80% dining
60% transfers
80% parking
60% car park
Friendly and efficient reception staff. Room clean and spacious for overnight stay. Room service breakfast excellent. Bar area disappointing - rather grubby and so didn't feel like staying for long.
Ms Handley
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78%
customer-rating
80% rooms
60% cleanliness
80% value
80% service
60% dining
80% transfers
100% parking
80% car park
Really felt that staying and parking was good value for money and though we don't live that far away from the airport found the experience very relaxing.
Mr Russon
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83%
customer-rating
60% rooms
60% cleanliness
100% value
80% service
100% parking
100% car park
Relaxed - stress free start to the holiday.
Mr Dale
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92%
customer-rating
100% rooms
100% cleanliness
80% value
80% service
100% parking
Can't fault the Hotel or staff in anyway, polite and helpful with a sense of humour which sadly is lacking in alot of Hotels these days. I will certainly be using the Britannia Hotel again and recommending to friends and colleagues.
Mr Smith
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overall rating

77%
customer-rating
71% rooms
82% service
79% value
76% cleanliness
73% dining
76% transfers
83% parking
78% parking facilities
positive: 80%
neutral: 20%
negative: 0%

Britannia Hotel is 1 of 4 Newcastle Airport Hotels and has been rated 77% by 40 previous customers.