Europa Hotel reviews

61-74 of 74 europa hotel gatwick reviews


74%
customer-rating
60% rooms
60% cleanliness
80% value
60% service
100% transfers
80% parking
80% car park
Would use hotel again. good prices. Hotel corridors and doors very creaky!!
Mrs Woods
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80%
customer-rating
80% rooms
80% cleanliness
80% value
80% service
60% dining
100% transfers
80% car park
This was a good value hotel for an over night stop. The free transfers helped with the holiday budget. The carvery gave a value for money evening meal, although bar snacks were available. The bar was not over priced. Well worth the stay.
Mrs Corton
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97%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% transfers
80% car park
Will use this hotel the next time I am travelling through Gatwick. Excellent value for money with excellent service.
Mr Cruickshank
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50%
customer-rating
20% rooms
60% cleanliness
40% value
60% service
100% transfers
20% parking
Found the hotel no problem. Unfortunately the car park was rammed. Not good when they offer parking for the week. We eventually found a space (half on a verge) at the back of the car park. This was not ideal. I checked the car would not be clamped, but still felt the car was not safe. (We were away for a week.) The room key failed 3 times (so we had to run up and down the stairs several times fetching new keycards) and eventually we had to have the door unlocked by a janitor, and left without a keycard. We were so tired we didn't care as we had to leave at 4am anyway. A nice hot bath was in order. Unfortunately the hot water tap in the bath was broken. The general state of the bathroom and shower was poor and very 'used'. The hotel may be convenient and reltively cheap, but it is no excuse for broken facilities. Thankfully we only had to be there for 7 hours.
Mr Baker
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85%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
Comfortable & good value accommodation within easy reach of Gatwick.
Mr Tucker
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50%
customer-rating
60% rooms
40% cleanliness
60% value
60% service
40% dining
40% transfers
60% parking
40% car park
We landed at 10.30 & cleared customs etc by 10.50. The next scheduled collection was 12.10 due to the driver's break (no reserve driver?). We were not offered an alternative & the hotel declined to pay the taxi fare.
Mr Warwick
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78%
customer-rating
100% rooms
80% cleanliness
80% value
60% service
40% dining
100% transfers
80% parking
80% car park
Our wake-up call came at 4.30 am although we ordered it for 6.00 a.m. - we were not best pleased!
Mr Johnson
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85%
customer-rating
80% rooms
80% cleanliness
80% value
100% service
60% dining
100% transfers
100% parking
80% car park
The staff at the hotel was very helpful and friendly. The coach drivers both on leaving and returning to the hotel was very good at assisting my husband to carry the suitcases onto the bus. On my next trip to Gatwick I will certainly consider the Europa Hotel as a place to stay.
Mrs Mcintosh
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55%
customer-rating
60% rooms
60% cleanliness
60% value
60% service
100% dining
20% transfers
60% parking
20% car park
It was about ok but not like similar 3* hotels such as Novotel, where everything is modern and clean. It wasn't dirty, but a bit run down. We had to wait 45 minutes for a transfer after returning to Gatwick. All other hotels and car parks seemed to have loads of coaches going back and forth.
Mrs Goldman
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77%
customer-rating
60% rooms
40% cleanliness
80% value
100% service
100% transfers
100% parking
60% car park
Decorating needs updating. Rooms are a good size but it all needs a bit of T.L.C. And a good clean. O.K for the money.
Mrs Aldridge
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80%
customer-rating
80% rooms
80% cleanliness
80% value
60% service
100% transfers
80% car park
My time at the hotel was very short but from my experience I'd recommend it to anyone taking an early flight and who wants to make sure they arrive at the airport on time, and hassle free.
Miss Mac Donald
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100%
customer-rating
100% rooms
100% cleanliness
100% value
100% service
100% dining
100% transfers
100% parking
100% car park
We enjoyed our stay very much - all our needs were met. We are already recommending you to our friends.
Mr Yerby
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88%
customer-rating
80% rooms
80% cleanliness
100% value
80% service
80% dining
100% transfers
100% parking
80% car park
I found the hotel easy to get to. The service was very friendly. As it was a busy time of the year, the parking was very crowded but well lit at night. The transfers to and from the airport kept promptly to the timetable.
Mr Neufang
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90%
customer-rating
100% rooms
80% cleanliness
80% value
80% service
100% transfers
100% car park
I feel good staying in the hotel, as this is my first experience in the Europa Hotel, feels good and like to return back when I come back to Gatwick. Thank you.
Mr Beathy
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