MBW Meet and Greet Parking reviews page 29

This beats getting car park buses every time especially after a long flight and all you want to do is get home as quickly as possible

Recently used MBW at Terminal 5. Driver was already waiting on arrival, car was returned within 10 minutes after calling from baggage reclaim. Entire service was easy and very efficient. I travel frequently on my own for business and find meet and greet the best service to use especially after returning from a long-haul flight with heavy cases. I would thoroughly recommend MBW and will use them on my next trip.

Have had good and bad experiences of various meet and greet services. This was the best. We were met at the airport as we arrived, and the car was waiting when we got back. Seamless. Polite and efficient service. Only one comment is that the directions you are given to find MBW could be made simpler and easier to follow.

On drop off the service was good. On collection we had to wait 35 minutes from phoning which is poor. The car was also quite dusty but I guess thats expected for 3 weeks.

I have used mbw a few times and the service is always very good. I will definately use them again

Very happy with the service and will definitely use the again. Although I had made a mistake with the model of my car, everything was sorted efficiently. Thank you

Very good, prompt service and obliging, friendly staff. Only downside was empty cigarette packet left on passenger seat and ash on the dashboard. I'm not too worried about people smoking in my car - but didn't really want to see the evidence after an all-night flight!

prompt service even when we arrived early they endeavoured to get a driver to us as quickly as possible.Driver awaiting on our return

I have used other "Meet & Greet" companies in the past. MBW were excellent, I shall certainly recommend them to friends,family etc and will not hesitate to use them again. TOP JOB.........

MBW staff were at the agreed place within a minute of our arrival. He made sure I was familiar with the return process before I left for vacation. On return the staff on the phone were very friendly and helpful. Even called me back to advise driver was stuck in traffic and so would be 5 mins late. Driver was friendly and apologetic. A First class experience.

We were met on time and needed only a couple of minutes to sort out paperwork and have the car checked over before heading for the terminal. We had a minor wait for the return of the car in the Terminal 3 car park but nothing serious and I would certainly use the service again.

Would have been very good if the driver hadent gone to the rong terminal on our return. Lukely there was another one of there drivers waiting to hand over a car and he chased them up for us.

Drop off was easy enough, driver was waiting. Pick up took about 5 minutes for the car to turn up but the flight was early. Very polite driver pointed out that low oil warning had sounded and I should top up asap. Would use again for the sheer convenience of driving out of the airport in my own car rather than wait for coach transfers

A few blips at the start as we had to wait some 20 minutes for the car to be collected; luckily we had checked in online and time was less critical. The return collection went like a dream and we were particularly impressed by the courteous manner of your staff. We will be happy to use the service again.

I would definitely use MBW again for airport valet parking - we flew from LHR T1 and the service was faultless. We had a problem with our return flight and arrived home a day late but this was no trouble at all for MBW, they accomodated the changes without any issues and explained that there would be a charge for the extra days parking (which was fully expected) that we could settle with the driver on our return. The drivers on both occasions were polite and helpful.

I've used meet and greet services a few times in the past and have had a range of experiences. This service was one of the most efficient for sure. The driver was waiting for me on arrival with a cheery wave of a clip board and helped get my luggage out of the car. Upon arrival back into the country, I called the number to request the return of my car. By the time I had walked to the meeting point, my car was just arriving again with a friendly and helpful driver. Based on this experience, I will be using this service again.

It was my first experience with this kind of service.I have to say i am happy with this service but i have to suggest when drop the car the parking staff do not give any paper work about the marks or damage to the customer. I felt that on my returns the driver was little bit later , around 25 minutes waiting and the paperwork as been add some marks that was not originally reported.The guy suggest to do a picture to the paiper work

Glad we found out about their service. It was one of the most cost-efficient parking options available, and very convenient.

Prompt, efficient, good instructions and very friendly staff Would use again although more expensive than some. Surprised to note 19 miles covered since leaving/collecting car as I understood security parking was close to Heathrow.

Overall I was happy with the service provided by MBW and would use again as this is really the most stress-free way of arriving at the airport. Just one word of caution regarding the location of the carparks used for some of the Heathrow terminals since I was concerned when picking up my car on return that there was an additional 20miles on the clock from when I left it. After expressing my concern I was contacted by MBW to inform me that for some Heathrow terminals (Terminal 3 in my case) the car park is approximately 8 miles from the airport (unlike for Terminal 1 where it is approx. 1 mile) which explained the excess mileage. I suggested this should be made clearer on their website to avoid confusion and MBW agreed this was their plan. I was pleasantly surprised to receive such a personal call back so rare these days so they obviousy took my concern seriously.