Summer Special Parking reviews page 24

461-480 of 680 gatwick summer special parking reviews


100%
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Our journey to Gatwick around the M25 had been difficult. It was good to arrive at the car park and receive quick, efficient service and transfers. The same was true on our return very early in the morning. I think Summer Special Parking provides good value for money
Mrs MINNOCK
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80%
customer-rating
80% transfers
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on the whole the staff were friendly and efficient and well prepared they gave clear and precise instructions on what to do next and where to find your car on return. the coach stop was just outside the door so not too far to look when waiting to return to the carpark.
Mrs Gwillim
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95%
customer-rating
100% transfers
80% facilities
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i found the experience very easy and friendly to use i did find it a bit confusing regarding allowing time for early arrival and late returns makeing sure i had sufficient time scales but the staff did help and put my mind at rest but feel that better explanation on this at time of booking would be of greater use..
Miss pattison
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100%
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Great carpark and this is the second year we have used them and will continue to do so. Very efficient and very good operation. Highly recommend them. I feel the car is in safe hands. Great value for money.Excellent location away from all the husle and busle.
Miss Turner
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100%
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After parking your car it is only a short distance to reception where you fill out a short form. You are then given a slip which you present on your return and collect your car. There is no hassle, checking in is very simple. I would recommend this car park to anyone.
Mrs Willis
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90%
customer-rating
100% transfers
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60% service
Everything was fine going out Everything was fine coming back ..apart from ..when i went to rec. to get my car keys the lady on reception said ..out of the office and turn left ..there must have been about 500 cars there so it took a while to find mine ..if she had said 2nd row left or simular it would have saved time finding my car. Apart from that everything was ok.
Mr biggs
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55%
customer-rating
20% transfers
80% facilities
40% price
80% service
The new coach stops are well allocated but passengers at the back of the queue got onto the coach via the front doors causing aggrevation amongst those who were first. Had there been a coach every ten minutes this would not have happened. We have used Summer Special on numerous occassions but have decided that this will not be the case in the future, the last thing needed after a delayed long haul flight are aggressive and impatient passengers who quite franklty were rude and annoying.
Mrs COWLEY
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55%
customer-rating
40% transfers
60% facilities
60% price
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when we arrived back at gatwick there was a que for the transfer coach by the time it arrived there were so many people waiting that we were packed in like sardines and some had to wait for the bus to do another trip. knowing how many people were due to arrive an additional bus would have helped
Mr Bickley
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85%
customer-rating
80% transfers
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It was well sign posted but from the information on the web site we expected it to be closer to the North Terminal, although it wasn't a problem. The check in was quick and efficient and when we picked the car up it was easy to find. I will definately use the facilities again.
Mrs Burnett
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85%
customer-rating
100% transfers
80% facilities
80% price
80% service
The car park itself was well signposted and therefore easy to find. It was great to have secure parking so close to the terminal building and not pay expensive rates for such a privilege. The service we received was excellent, the transfer buses were very regular so we weren't waiting long in the cold after coming from warmer climes upon our return! Will definitely use again.
Miss MacKinnon
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90%
customer-rating
100% transfers
60% facilities
100% price
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My wife uses in a collapsable wheelchair. The coach taking us to the terminal had front and rear doors so I was able to make several journeys to load the luggage, wheelchair etc. without getting in the way of the queue behind me. However, on the return journey, the coach only had a front set of doors, making the loading very difficult. This is the only criticism I have of the overall service, which is otherwise, very efficient. Thank you.
Mr Medwyn
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70%
customer-rating
80% transfers
80% facilities
80% price
40% service
Well sign-posted,easy to find.Check in staff were helpful and efficient. Regular shuttle bus to and from terminal. However, upon filling up car on the way home, discovered a dent in the door which was not there before. Disappointed that parking staff did not have the decency to own up to what they had done.Shame! As otherwise very good service
Mr Tunmore
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80%
customer-rating
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Followed instructions to arrive at your site. Followed signs to park car, went to reception and filled form (easy and quick), got on transfer bus which whisked us to South terminal very quickly. On return boarded which whisked us back to your site. Went into reception, handed over receipt, got car keys and instructions where to find car. Did so and drove home. Very quick professional service, wouls recommend.
Mr Horner
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85%
customer-rating
100% transfers
100% facilities
80% price
60% service
I found the car park quite easy using the directions given and found the service very wucik and easy to use, I returned to the car park using the directions to the bus transfer and foudn my car exactly how i left it. Overall this was a quick, no hassle service. will use again in the future.
Mr Ballard
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85%
customer-rating
80% transfers
80% facilities
100% price
80% service
Easy to find, safe and secure parking, reliable buses. On the way to the airport we had no wait whatsoever as the bus left as soon as we got on! On the way back we had to wait 20 minutes - it is pot luck really with regards to timings!! Bus transfer is really quick - located very near airport. Would recommend.
Mrs Considine
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100%
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100% transfers
100% facilities
100% price
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the car park was really easy to find and parking the car was simple, the staff were really helpfull and quick,from the time we parked the car we were at the terminal in 20 minutes, a great service which i would use in the future and certainly reccommend to others
Mr bailey
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85%
customer-rating
100% transfers
100% facilities
40% price
100% service
The car park is well sign posted and easy to find. Instructions at the car park are easy to follow. There's a large waiting area with seats and toilets, and a good number of staff, even at 3am. Buses seem to run regularly (we only waited about 3 minutes at the airport for our return bus to the car park), and they're large with a good sized area for cases. My only complaint is that when I first checked the price it was about £60, but when I actually booked a week or two later it was over £90.
Mr Hough
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100%
customer-rating
100% transfers
100% facilities
100% price
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Great service, car was ready for our return and not too far on the bus. It would be so much better if the bus could stop at the North Terminal as well, someone on our bus missed their flight because they didn't realise this. Good value for money, I will definitely use it again.
Mrs Lyle
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90%
customer-rating
100% transfers
100% facilities
60% price
100% service
We found the car park easily and parked/got our transfer very quickly. Although the price to park at the airport in pretty standard when you look around, I did feel that £53 to leave your car for a week was quite a lot when a return flight to Spain was only £20 more!!!
Mr PRITCHARD
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55%
customer-rating
60% transfers
80% facilities
20% price
60% service
The actual service of parking and dealing with the car was good and the car was ready on return. There is however a but, on our return having been delayed an hour and half, due to two medical emergencies on the plane, we were informed we had gone into another 24 hr period and would have to pay £8 extra. If I had been on my own I would probably have argued, however the family and I had been travelling for the best part of 24hrs and I couldn't be bothered. So I paid, which is what they probably rely on. The website does not in my opinion make it clear that they charge by 24 hr period rather than overnight as some of the others seem to. Also it is the time of arrival to park, not what time you booked from, that they take, which added another half an hour to our stay as we arrived early not realising this would count against us. Thus I would advise that people use them where the arrival and departure times are not near the next 24hr period, but find other parking options if they are anywhere close to running into the next time period. The
Mr Buckley
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