Premium Lounge reviews

61-79 of 79 premium lounge reviews


86%
customer-rating
80% comfort
80% cleanliness
100% food/drinks
80% facilities
100% service
80% value
A quiet environment away from the noise of the terminal especially in a strike situation. Well worth using, I would use it again in any situation.
Mrs Pym
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96%
customer-rating
80% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
It will be good to provide clients with additional service on the custom and passport control
Mr Roman
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70%
customer-rating
60% comfort
80% cleanliness
80% food/drinks
40% facilities
80% service
80% value
As above it was rather crowded as Thompson where selling lounge passes at checking even though we reserved seats it was a bit uncomfortable, also there are no lavatories in the lounge.
Mr Lee
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44%
customer-rating
40% comfort
40% cleanliness
40% food/drinks
40% facilities
60% service
40% value
Spirits were empty or next to empty. Lounge is way too small, and children seemed to be allowed to run riot.
Mr Kennedy
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74%
customer-rating
60% comfort
100% cleanliness
80% food/drinks
60% facilities
100% service
40% value
great very helpful staff , nice bar and snacks , could do with more comfortable seating , and over priced compared to other lounges
Mrs Mansell
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84%
customer-rating
100% comfort
100% cleanliness
40% food/drinks
100% facilities
100% service
60% value
Second time I have used the lounge.A bit dissappointed in the food as there is not much choice! Also I was not happy because it was exactly the same as the first time....My friend only drinks cider which there wasnt any! So was not very good value for her. The variety of choice for food is poor.
Mrs Owen
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54%
customer-rating
40% comfort
60% cleanliness
80% food/drinks
40% facilities
40% service
60% value
Unfortuantely I used Paphos airport late afternoon on a Wednesday in November and started to queue for check in OUTSIDE THE BUILDING. Evidently there are 13 UK package flights that take off within the space of a couple of hours so it takes around one and a half hours to get to check in. By the time I had done this , then through security - I had only around 20 minutes in the Lounge depsite arriving at the airport more than 2 hours before departure. Frustrating and not a very good end to a holiday.
Mr Forrest
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96%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
80% value
Paphos airport is a fairly modern but small airport & as such doesn't have many facilities. Therefore the premium lounge is a must. It is very clean & inviting, with exceptionally helpful staff. Comfy chairs of all shapes & sizes, along with a good range of drinks & food on offer. The other main bonus is the air-conditioning! This is the only way to relax in peace & quiet, with a cold beer, sandwiches & a newspaper before your flight. It is a bit pricy at £25 but I would definately book it on my next flight.
Miss Wright
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
The lounge was very comfortable with all you could wish for a relaxing start to your flight , the staff were very professional and efficient. The lounge had computer facilities and the choice of food and drinks was excellent. All in all a very pleasant experience.
Mr Smith
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
This is one of the best lounges I have used in my travels, it's very clean very quite and the staff are very pleasent and helpful. I would recomend this lounge to anyone who is planing to use Paphos Airport.
Mr Eyre
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Comfortable surroundings with nice food and drinks. Good for kids too.
Mr Muir
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
In General Terms the Lounge Facilities are good. Cyprus / Paphos can be termed as having a " Hot Climate " therefore the Lounge Facilities could be enhanced by having Showers installed. Other VIP Lounges I have visited have Showers available. Showers would be Welcomed by the " Weary Traveller " making more people use the VIP Lounges.
Mr McKenna
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80%
customer-rating
80% comfort
80% cleanliness
80% food/drinks
80% facilities
80% service
80% value
A perfect end to a great holiday. Relaxing atmosphere away from the hubbub of the terminal. Being able to sit, unwind and have some refreshment before the flight home was the perfect way round off an excellent vacation.
Mr White
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54%
customer-rating
60% comfort
60% cleanliness
60% food/drinks
40% facilities
40% service
60% value
A lot of the tables and chairs are laid out like a canteen, not very comfortable. No toilet in lounge!
Mr Lee
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94%
customer-rating
100% comfort
100% cleanliness
80% food/drinks
80% facilities
100% service
100% value
This lounge is one of the best i ahve been in. Very friendly reception , very clean with pleanty to eat and drink here. food ranges from hot saveries to sandwiches. Free internet though this is a bit slow and a good childrens area. The only draw back is the tv's . There are four in a square set on the wall all on diff chanels and all with out sound. This lounge tayes open untill the last flight unlike there English counter parts who close at 10pm. Highly recamend this one .Rated 9/10
Mrs Eyre
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100%
customer-rating
100% comfort
100% cleanliness
100% food/drinks
100% facilities
100% service
100% value
Do not hesitate to book, you will regret it paying ridiculous prices for drinks ect for Paphos airport. Very good for families, even had a ps3
Mr Price
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83%
customer-rating
80% comfort
100% cleanliness
100% food/drinks
60% facilities
100% service
60% value
The reception and catering service was very good and seating was comfortable. Our flight was around 1430 hours, but even at this time there were no English daily newspapers available to read (not even the 'Cyprus Mail'.) Also, now that the flight-side departure area is larger, with reasonable seating, we found the lounge to be an expensive proposition for an hour or so's wait.
Mr Cooper
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80%
customer-rating
100% comfort
100% cleanliness
60% food/drinks
60% facilities
100% service
60% value
it was because of a computer failure the baggage could not be acceptied this ment a delay of more than 1.30 hour at the booking in desk this shortened our visit to the lounge I hope to book again on our next visit to Paphos
Mr Waugh
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63%
customer-rating
60% comfort
80% cleanliness
60% food/drinks
60% facilities
60% service
60% value
Delighted with the comfort and refreshments in the new lounge - only 1 suggestion would be that everyone in the main lounge can look right in through windows - and many of seats are just inside the windows! People walk around to pass time waiting in main lounge and just into the Premium Lounge. Could I suggest some screening on the glass or obscure glass - even part-way up??
Mrs Shand
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overall rating

81%
customer-rating
79% comfort
85% cleanliness
81% food/drinks
78% facilities
84% service
78% value

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