Cophall Parking reviews page 28

Service was Excellent, quick and easy. Place is easy to find, on arrival they go through all the details and explain everything for your return clearly. Transfer to the airport was quick and available immediately on arrival. On returning everything was easy, one quick call and the transfer bus meets you at a designated bus stop. In summary, Excellent Value, Excellent Service.

The whole experience was easy and pleasant to use from the on line booking to the checking in, transfers and the return collection.

No downside to mention but wise to allow enough time as the car park is a few miles away from the terminal (i.e. about 20-30mins all in) - I was running 40mins late due to traffic so I was a bit concerned that I'd be late for check-in but I needn't have worried - all was ok...

The overall service was excellent, a short wait at the airport for the pickup. Biggest problem was that I forgot something and they did not have my contact details to call me. Consequently I had to drive back there from home (1hr drive). My fault but a nuisance. Definitely ensure they have contact details of their clients.

driving from london, this parking added about 30mins to normal at Gatwick long stay. ok if you are not in a rush or with kids!

Very simple, quick and efficient. Simply take bags out the car and get into the minibus. On our return we called them when we were in the baggage hall, by the time we collected our bags and walked to the bus stop the minibus was waiting for us. No stress, no hassle.

Everything went quickly and easily apart from, after waiting for the transport back from the airport we had to sit in the bus waiting another quarter of an hour for four people who did not turn up.

HIGHLY RECOMMENDED - i am very sceptical of 'online' recommendations but need not have been in this instance. (Used service in Oct '12)

Very easy to book online. Simple to park on arrival. Pleasant reception by staff. Very efficient and quick transfer to Gatwick and collection upon return. Overall a pleasant experience when compared to other companies used previously. Very good value for money. Alan Chambers

Having looked at the comparison site this was the cheapest on the day. The booking was simple . An e mail reminder arrived. Booking in and transfers to Gatwick and back were all very slick and professional, with virtually no waiting time both ways . We will certainly use this parking again, if the price is competitive Thank you for a trouble free experience,

CFP did everything they said they would in a courteous and professional manner taking the strain out of the final link in the journey. Would definitely use them again.

On arrival back from our holiday we were told to call and a bus would be with us within 5 minutes. I was on the phone for nearly an hour because the line was busy and had to wait by the bus stop for a bus to come and finally collect us. After a long journey back home it was the last thing we needed.

Efficient on arrival and the paperwork and handover of the car keys completed swiftly. The minibus driver was really pleasant and friendly, even asking if anyone on the bus was running late so that he could drop them off at the terminal first. Upon our return from holiday, we phoned the number given and made our way to the appropriate bus stop. One bus was sat at the bus stop, full with passengers. And waited there. Another bus arrived a few minutes later at the other stop. Our bags were loaded last and then we discovered that there weren't enough seats left on the bus. It was only then that the driver decided to phone the office to find out who he was supposed to take. Unfortunately, not us. We waited for yet another bus before finally getting back to the car park.

Straight forward. No fuss. Easy to use. Will definitely use again in the future. Friendly staff.

we used to use long stay plus on airport but as this is now unavailable Cophall farm is by far the best of the rest.

It's bit far from the airport, but service is good, no time wasted registering or or collection of car. Overall it's a good experience.

Arrival was problem free; CFP is easy to find and the staff at reception were expecting me. Handed over keys and straight onto a mini bus and away. Arrived at North terminal ten minutes later after something of a white knuckle ride. Advise wearing a seat belt and holding onto something. Still, I was happy to get there quickly. Return trip was less speedy. After collecting baggage and calling the number given I had a 15 minute wait for the mini bus which then waited a further 5 minutes at the bus stop while the driver bad-mouthed the office staff and took the mickey out of a couple of elderly CFP customers waiting at the wrong stop, before finally moving the van one stop to pick them up. We then went to the South Terminal to pick up further passengers. This gave the driver the opoortunity to suggest to some passengers he might not take them after all and blame the office staff again for not keeping him informed and generally having a good old moan. I can only assume he was tired after a long shift and customer relations was not high on his agenda. Eventually we left and arrived back at the car park a good 50 minutes after my initial call, far longer than I had been hoping for. However my car and keys were ready for me and I was soon on my way. I've used Cophall Farm Parking before and would use them again as I feel that the parking is secure, safe and good value for money. On this occasion though I feel that the driver did not represent the company as well as he could have and the long return time was disappointing. Next time I will try and remember to book the on-airport parking earlier when its cheaper as I find that to be the quickest option on returning.

Parking facility great - transfer quick and efficient. Just what we wanted.

When we arrived all the info for our parking was at the reception. We did not have to wait around to be taken to the terminal and on the return transfer was very quick and We did not wait long to be collected. Our keys were waiting for us and it was all very efficient.

It was a great service, nothing wrong at all. Will use again. Thank you.